Your Privacy. Our Priority.

NO ESC Pty Ltd (“Company,” “we,” “our,” or “us”) is committed to safeguarding the privacy and security of our users, customers, and website visitors (“you,” “your”).
This Privacy Policy outlines how we collect, process, store, and disclose personal information in compliance with:

• Australia: Privacy Act 1988 (Cth) & Australian Privacy Principles (APPs)
• European Union (EU) & UK: General Data Protection Regulation (GDPR)
• United States: California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA)
• Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)
• Other Global Privacy Laws: Compliance with additional laws where applicable

By accessing or using our website (https://noesc.com.au) or services, you acknowledge and accept this Privacy Policy. If you do not agree, discontinue use immediately. 

We collect personal and technical data necessary to operate effectively and provide you with the best experience.

We may collect:

• Full name
• Email address
• Phone number
• Business name (if applicable)
• Billing details (processed via third-party gateways)

Collected automatically when you use our website or services:

• IP address
• Browser type & device information
• Time zone settings and geographic data
• Cookies & tracking data

We do not collect sensitive information such as financial, health, racial, or biometric data.

We collect information through:

• Direct input: When you fill out forms, subscribe, or interact with our services.
• Automated tracking: Cookies, log files, and analytics tools.
• Third-party sources: Payment processors, CRM software, and bookkeeping services.

We use personal data for business operations and may share or sell non-sensitive personal data with select partners for marketing, lead generation, and commercial purposes.

We may process your personal information for the following reasons:

• Providing and improving our services
• Processing transactions and managing bookkeeping
• Customer communication and support
• Fraud prevention and security
• Marketing, lead generation, and business development (subject to applicable opt-in requirements)

• We may sell or share non-sensitive personal data (e.g., name, email, business industry) with third-party partners, advertisers, and lead generation agencies.
• Data shared is used strictly for business growth, marketing, or industry partnerships.
• We DO NOT sell sensitive personal information, including financial details or private correspondence.

• Opt-out available: If you do not want your data shared, you can opt out at any time by contacting info@noesc.com.au.
• No impact on services: Opting out will not affect your ability to use our services.

We do not sell, rent, or misuse financial data, payment details, or sensitive customer records.

Under GDPR, we process personal data based on:

• Contractual necessity: Providing services.
• Legitimate interest: Business operations.
• Legal obligations: Compliance with bookkeeping and financial laws.
• Consent: Marketing communications and data sharing (opt-in required in certain jurisdictions).

Our website uses cookies for:

• Essential website functionality
• Analytics and performance tracking
• Marketing and remarketing efforts

You can manage cookie settings through your browser.

• Personal information is stored in secure third-party CRM and bookkeeping software used for business operations.
• We retain data only as long as necessary for legal, operational, and tax purposes.
• Once data is no longer required, it is securely deleted or anonymized in accordance with industry best practices and regulatory requirements.

 We implement industry-standard security measures, including:

• Encryption of sensitive data
• Access controls & authentication
• Secure third-party service providers
• Regular security audits

Despite these measures, no system is completely secure, and we accept no liability for unauthorized access beyond our control.

You have the right to:

• Access the personal data we hold
• Request corrections to inaccurate data
• Request deletion (subject to legal exceptions)
• Withdraw consent for marketing communications and data sharing

To exercise your rights, contact info@noesc.com.au. Identity verification may be required.

We may disclose personal data under the following conditions:

• Service Providers: CRM and bookkeeping software.
• Marketing & Lead Generation Partners: If opted in.
• Legal Compliance: If required by law.
• Business Transactions: If NO ESC is acquired or merged.

All third parties must comply with strict data protection obligations.

Your data may be processed outside your country of residence, including in Australia, the United States, and Europe. We ensure compliance through:

• Standard Contractual Clauses (SCCs) for EU transfers
• Compliance with the Australian Privacy Act 1988
• Secure third-party data hosting agreements

To the fullest extent permitted by law, NO ESC Pty Ltd disclaims all liability for:

• Loss, damage, or unauthorized access beyond our control
• Security breaches or cyber-attacks
• Actions taken by third-party service providers
• Service interruptions due to external factors

By using our services, you agree to waive all claims against NO ESC Pty Ltd, its employees, directors, and affiliates.

Our website may link to third-party websites. We do not control their privacy policies and encourage you to review their terms separately. 

We do not knowingly collect personal data from children under 16 years old unless explicit consent is provided by a parent or legal guardian. If we become aware that a minor's data has been collected without proper consent, we will take steps to delete the information. Parents or guardians may contact us to request data removal. 

We may update this policy periodically. Material changes will be notified via email or our website. 

For privacy-related inquiries, contact:

Company Name: NO ESC
Website: https://noesc.com.au
Email: info@noesc.com.au
Phone (Australia): 0423 250 604
Phone (International): +61 423 250 604